Style Myself Box: Return Policy

STYLE MYSELF BOX Policy

Returns Must Be Processed Through the Kollectin App

All STYLE MYSELF BOX returns must be initiated and completed using the Kollectin App.

5-Day Try-On Period

You may keep the STYLE MYSELF BOX for up to 5 calendar days from the delivery date.
Important: If the box is not returned within this timeframe, your card on file will be charged for the full value of the box.

$20 Access Fee

A non-refundable $20 access fee is charged when placing a STYLE MYSELF BOX order.
This fee will be credited toward any item(s) you choose to purchase from the box.

Charges for Items You Keep

You will only be charged for the items you decide to keep. Any remaining items must be returned in original condition.

Item Condition Requirements

STYLE MYSELF BOX is a "try before you buy" service. Please handle all items with care:

  • Do not remove tags from any items unless you intend to keep them.
  • Avoid wearing or damaging any items you plan to return.
    Damaged or worn items will be charged to your card.
Return Requirement Before Reordering

To place another STYLE MYSELF BOX order, the current box must be:

  • Returned via USPS
  • Scanned and accepted by USPS
  • Processed through the Kollectin App
Need More Time?

We understand that things come up. If you need additional time, please contact us at least 48 hours before your return deadline by emailing hello@kollectin.com.

Once we review your request, we may offer the following:

  • An extension of your return window, based on an agreed-upon date.
  • If your card was charged for the full box, a refund will be issued for returned items once they are received and verified.

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