CITY & ZIP CODE

When completing your order, as you type in your zip code, the system will automatically check the city you entered. 

  • To ensure the company ships your order correctly, an automatic zip code check function will be used to check your entered zip code against a preset list of cities to ensure the two match.
  • If the two zip codes do not match, the system will recommend the correct city name. 
  • Please note, depending on your location, the city may not match the typical city you use on your address information. This is because the shipping company's database of cities may not exactly match your standard address information. The company will still be able to ship your items to you. 
  • If you face any issues or your order does not arrive within the expected delivery time frame, please email us at hello@kollectin.com. 

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